Our Challenges

The requirement was to develop a user interface for the client's support team enabling them to efficiently manage and monitor client subscriptions;

The software design must take into account users with limited IT skills;

Developed interactive scheduling screens featuring drag and drop functionality;

Implemented functionality to generate fillable PDFs on the web application that can be filled out on mobile applications;

Implemented real-time messaging functionality along with push and SMS notifications;

Executed database management system to handle employee, customer, supplier, vehicle, and asset data;

Implementation of electronic timesheets and dockets;

Executed offline functionality for mobile applications to support usage in low connectivity regions;

Accounting integrations with XERO, MYOB, and more;

GPS Fleet Tracking integrations with Fleet Connect, Verizon Connect and more.

Solutions

Implemented multi-tenancy architecture across the database, server-side, and client-side code;

Adopted a user-centric approach to design and incorporate feedback from non-technical users;

Utilized SQLite and compress data into a zip archive for packaging;

Updated the third-party library to enable PDF processing functionality for both web and mobile platforms;

Implemented SignalR to facilitate real-time data handling;

Utilized Jenkins for automated building and deployment of software updates;

Developed automated test scripts using the Selenium framework;

Utilized external libraries to manage electronic signature;

Developed an in-house software library for the purpose of handling PDF and image files;

Handled web and PDF pixels.

Features

Manage user with role and permission

Control license, document, and expiration 

Online interactive document: Dynamic paper form 

Manage the team, job, shift, resource, and assets 

Center management screen: Run Sheet to schedule shift, assets, vehicle, resource…

Custom report and schedule to generate the report

Live map to track vehicle and shift on map

Real-time chatting, real-time data update

Apps for team leader on Android and IOS, support tablet and phone with offline mode

Technologies

The Mobile Team Manager project was undertaken by the Saigon Technology team using the following technologies:

  • SQL Server 2012;
  • React Native – Cross Platforms App Development;
  • SQLite;
  • ASP.NET API 2.2;
  • DOT NET 4.5.2;
  • Entity Framework 6.1.3;
  • Hangfire (Background Job);
  • SignalR;
  • Angular 5;
  • Jquery, Bootstrap 3;
  • Swagger;
  • Multiple tenancy concept;
  • Jenkins;
  • MongoDB.

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Let’s Talk

Together with our developers and analysts, we begin by discussing and analysing our client’s needs, sketching the outline