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mobile team manager
Client:
Chris - Australian
Tag:
Industrial, Construction
Share:
Mobile Team Manager is a robust solution that offers a complete set of tools to handle field and office operations in service-oriented industries. In early 2017, Saigon Technology was contracted by the Mobile Team Manager to develop a cloud-based software solution for their traffic management operations in Sydney, Australia. When the client side was unsure on how to proceed with product development, Saigon Technology appeared and provided a variety of viable options, beginning with a minimum viable product (MVP) to facilitate understanding.
Our project plan involved three phases. In the first phase, we focused on developing the minimum viable product (MVP) with only the essential features required for the product to function. The second phase involved adding important features to enhance the user experience and attract potential customers. Finally, in the third phase, we perfected the advanced features to differentiate ourselves from our competitors.
Specifically, our team successfully facilitated the transformation of our client's business model into a Software as a Service (SaaS) provider. Currently, the Mobile Team Manager software platform has been utilized by numerous industries and businesses across the globe.
Our Challenges
The requirement was to develop a user interface for the client's support team enabling them to efficiently manage and monitor client subscriptions;
The software design must take into account users with limited IT skills;
Developed interactive scheduling screens featuring drag and drop functionality;
Implemented functionality to generate fillable PDFs on the web application that can be filled out on mobile applications;
Implemented real-time messaging functionality along with push and SMS notifications;
Executed database management system to handle employee, customer, supplier, vehicle, and asset data;
Implementation of electronic timesheets and dockets;
Executed offline functionality for mobile applications to support usage in low connectivity regions;
Accounting integrations with XERO, MYOB, and more;
GPS Fleet Tracking integrations with Fleet Connect, Verizon Connect and more.
Solutions
Implemented multi-tenancy architecture across the database, server-side, and client-side code;
Adopted a user-centric approach to design and incorporate feedback from non-technical users;
Utilized SQLite and compress data into a zip archive for packaging;
Updated the third-party library to enable PDF processing functionality for both web and mobile platforms;
Implemented SignalR to facilitate real-time data handling;
Utilized Jenkins for automated building and deployment of software updates;
Developed automated test scripts using the Selenium framework;
Utilized external libraries to manage electronic signature;
Developed an in-house software library for the purpose of handling PDF and image files;
Handled web and PDF pixels.
Features
Manage user with role and permission
Control license, document, and expiration
Online interactive document: Dynamic paper form
Manage the team, job, shift, resource, and assets
Center management screen: Run Sheet to schedule shift, assets, vehicle, resource…
Custom report and schedule to generate the report
Live map to track vehicle and shift on map
Real-time chatting, real-time data update
Apps for team leader on Android and IOS, support tablet and phone with offline mode
Technologies
The Mobile Team Manager project was undertaken by the Saigon Technology team using the following technologies:
- SQL Server 2012;
- React Native – Cross Platforms App Development;
- SQLite;
- ASP.NET API 2.2;
- DOT NET 4.5.2;
- Entity Framework 6.1.3;
- Hangfire (Background Job);
- SignalR;
- Angular 5;
- Jquery, Bootstrap 3;
- Swagger;
- Multiple tenancy concept;
- Jenkins;
- MongoDB.
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